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SureFeed microchip cat feeder

2.7K views 1 reply 2 participants last post by  Willsee  
#1 ·
Hi there,
I was hoping someone could help please. I have just purchased a SureFeed microchip cat feeder, it worked fine the first couple of times and the lid opened as my cat went near it, but since then the lid hasn’t been opening and my cat is putting her head right under the arch, and I’ve checked to make sure the switch is set to unlock.
Has anyone else had the same problem? I’m now having to open the lid manually for her which defeats the object.
Thank you
 
#2 ·
Hi, I would try resetting it just in case you’ve touched the button at the back and lost the programming.

If it’s still an issue contact Sure Pet Care, they have a fantastic customer service team and helped me on a number of occasions with both the feeders and the cat flap. Phoning them is the best way as they’re very helpful.