Welcome to PetForums

Join thousands of other pet owners and pet lovers on the UK's most popular and friendly pet community and discussion forum.

Sign Up

Well, im not going back there again - rude pet shop lady!

Discussion in 'Dog Chat' started by Tigerneko, Nov 10, 2012.


  1. Tigerneko

    Tigerneko PetForums VIP

    Joined:
    Jan 2, 2009
    Messages:
    16,350
    Likes Received:
    561
    Ok, so today I took Mabel into town with me as I only needed to go to P@H and thought it'd do her good to have a trip on the bus. To get to P@H, you have to walk past our local independent pet shop which has been around forever. I felt a bit guilty for buying from P@H when I could get what I needed from our local shop, so I decided to support a local business instead.

    I walked in and I was picking up what I needed (just some Carefresh for my Hamster & Gerbil) which was a struggle in itself, the bags are rectangular and quite hard to carry, especially when I had Mabel's lead in one hand anyway. The woman who owns the pet shop then came walking towards me with a huge 15kg bag of dog food, and before I could move out of her way or without giving me chance to move out of her way, (the shop is really narrow, you can only fit one person down each aisle) she just dropped the sack on the floor - right in Mabel's face - it went with a right bang and of course, Mabel absolutely crapped herself - she was trying to back out of her collar and drag me out of the shop and just rearing up and having a mad panic. I managed to sort of grab hold of her to stop her from jumping around and then tried to just walk away down the aisle to get her away, but the woman was stood right in the way and just said "ahh, the poor love - she's frightened! She needs more socialising" :incazzato: :incazzato: :incazzato: :incazzato: :incazzato:

    Seriously?! I really wanted to have a go at her - my puppy is socialised perfectly well, but having a 15kg bag of food chucked in her face funnily enough is something I forgot to prepare her for! I know the bag must have been heavy, but if she'd have just stepped to the side slightly or asked me to move (she'd already walked past me once a few moments earlier) then I would have done, or she could simply have waited until I had moved, I was only picking a couple of packs of substrate up and then i'd have been out of the way, it was obvious I was gonna move cos I had no hands free to pick anything else up!

    And as if that wasn't bad enough, she then shoved my 2 packs of Carefresh into a tiny thin carrier bag - I hadn't even lifted it off the counter before it snapped :mad:

    So much for supporting our local businesses! Off to P@H in future!
     
  2. Rah

    Rah PetForums Senior

    Joined:
    Sep 26, 2012
    Messages:
    463
    Likes Received:
    3
    Poor Mabel :( I would have told her there and then!

    I like my local pet shop but you're right about the narrow aisles!

    SJ
     
  3. noushka05

    noushka05 Unicorn denier. Snowflake. Activist ;)

    Joined:
    Mar 28, 2008
    Messages:
    26,064
    Likes Received:
    17,675
    Poor little Mable, some people are so thoughtless:rolleyes:
     
  4. MrRustyRead

    MrRustyRead PetForums VIP

    Joined:
    Mar 14, 2011
    Messages:
    4,618
    Likes Received:
    323
    awww poor mabel :( stupid people! because its always your fault and not theirs! i wonder how she would react if someone dropped a bag of food the size of an elephant right in from of her face!
     
  5. Tigerneko

    Tigerneko PetForums VIP

    Joined:
    Jan 2, 2009
    Messages:
    16,350
    Likes Received:
    561
    Thanks! I REALLY wish I had said something, but I was more focused on trying to get out of the shop. Stupidly, I still ended up buying the stuff i'd gone in for - i'd have been much better off just putting the stuff down and walking out, that probably would probably have made just as much of a point!

    It's a terrible pet shop anyway, all their small animals are from rodent farms (apart from rabbits, my colleagues husband breeds their rabbits for them, and I have every faith in him being a good breeder) and they occasionally get puppies and kittens in :mad: and a couple of years ago, they had some kittens in and the litter tray was GROSS, one of the kittens obviously had an upset tummy and the litter tray was just FULL of runny poo :(

    so although a lot of people choose not to shop in P@H because of their breeding ethics, my local shop is no better either - and at least P@H don't stock puppies and kittens!

    Although - on the bright side, Mabel was brilliant on the bus. She just curled up on my knee and went to sleep :)
     
  6. 8tansox

    8tansox PetForums VIP

    Joined:
    Jan 29, 2010
    Messages:
    5,724
    Likes Received:
    2,274
    Ya see, that's what irks me when local businesses give rubbish service; there's simply no need for it, there's too much competition, easy to go and purchase elsewhere.

    We have three independent pet shops, two are great, one isn't so I don't go there, I'd rather go to P@H rather than use that one. But the two I do use are fab, and I love using them. I get great service from them both.

    We have a butcher's in a town not far from us, crikey he's rude, so I just won't buy from him, I really don't like rude people, it's unnecessary. :rolleyes:
     
  7. Tigerneko

    Tigerneko PetForums VIP

    Joined:
    Jan 2, 2009
    Messages:
    16,350
    Likes Received:
    561
    Exactly! It'd be like the equivalent of someone dropping a small car 5 foot in front of you, of course you are gonna panic!
     
  8. Tigerneko

    Tigerneko PetForums VIP

    Joined:
    Jan 2, 2009
    Messages:
    16,350
    Likes Received:
    561
    I totally agree with you on that! P@H is literally across the road from this shop (although it's a really busy road, so partly why I decided to just go to the small shop, Mabel does worry a bit about cars so thought it easier to just avoid standing at the side of a very busy road) so it is no big deal to me to shop there instead of the local shop!

    That shop used to be heaving, but since P@H arrived, it seems to be really struggling. Once of a time you couldn't get in there on a Saturday afternoon, but when I went in today, there was only 1 other family in there!

    The lady has been rude to me before - I wanted a hand reared budgie but they had none in but would contact the breeder to enquire about one for me, so I politely asked if I would be able to have a contact number for their breeder, just to save her having to ring - but she had a right snap at me and told me she wasn't gonna just give out their number! Perhaps they aren't allowed (i'm not sure if it falls under data protection act perhaps?!) but I think it had more to do with the fact that she wanted my money, rather than giving it to the breeder :rolleyes: either way - there was no need for her attitude!
     
  9. MrRustyRead

    MrRustyRead PetForums VIP

    Joined:
    Mar 14, 2011
    Messages:
    4,618
    Likes Received:
    323
    wouldnt of mattered if it was a pup or not! i hate to think what would of happened if it had been your Ruby, i think id of gone ape on the lady!
     
  10. blossom21

    blossom21 PetForums Senior

    Joined:
    Oct 29, 2012
    Messages:
    784
    Likes Received:
    5
    I always use our local p@h the staff are always happy,friendly and very helpful.
     
  11. Tigerneko

    Tigerneko PetForums VIP

    Joined:
    Jan 2, 2009
    Messages:
    16,350
    Likes Received:
    561
    omg yeah! It's a bloody good job I didn't have Ruby with me - my gosh that woman would have known about it!

    Yeah so are ours actually, i've never really had an issue with them, apart from when I was told that I couldn't buy the cage I wanted for my Hamster (which is a Furet Plus rat cage) because the woman said that if he fell from the top, he'd break his neck and die! I told her i'd thought that through and that I intended on adding more levels, hammocks and ladders to prevent him falling any sort of distance and that the bottom of the cage would have a few inches of soft substrate, but that wasn't good enough :rolleyes: so I just went to a different P@H, didn't bother to tell them what the cage was for and had no issue. My hamster has been in his cage for a year and a half, he has never had a problem and he loves it in there!
     
  12. Lil Doglets

    Lil Doglets PetForums VIP

    Joined:
    Oct 17, 2011
    Messages:
    1,031
    Likes Received:
    12
    Both my local small pet shops are awful, they're both tiny places crammed full of poorly treated animals in the tiniest enclosures and both are owned by horrible old bags that couldn't give a stuff about the animals and treat customers like crap! :thumbdown:
    Whereas my local P@H is nice and spacious, the animals all look well cared for and have decent living conditions, and the staff are reasonably friendly and helpful too
     
  13. jetsmum

    jetsmum PetForums VIP

    Joined:
    Sep 18, 2010
    Messages:
    14,649
    Likes Received:
    1,865
    Poor Mabel, it's a shame the silly woman scared her.

    There's a lovely little pet shop in town, that I make a point of going to if I'm down that way. The people who work there are really nice and very helpful. That's the only way to keep in business now I think. There are so many shops closing down, the ones who do silly things that turn customers away will end up having to close their doors permenantly. Doesn't that woman realise that?
     
  14. Tigerneko

    Tigerneko PetForums VIP

    Joined:
    Jan 2, 2009
    Messages:
    16,350
    Likes Received:
    561
    I don't think she does actually! The pet shop has been there for so long, I think she's just getting cocky, she probably thinks they are untouchable but I can tell by the fact that there are never any customers that they really aren't untouchable!

    Also, there is a new pet shop opened in the area which is gaining in popularity very quickly (I have actually been filmed on a C4 programme about this new shop :D it'll be on in December!) so if this one really takes off, then she will really need to up her game or close her doors!
     
  15. Charleigh

    Charleigh PetForums VIP

    Joined:
    Nov 9, 2012
    Messages:
    1,119
    Likes Received:
    29
    I'm sorry about your dog :( I hope she's okay now :) i hate rude people, is she the owner? if not you should report her to the owner. Or go back there without your pup and explain just hiw rude and possible dangerous that could have been what i your dog had moved? Another thing I HATE is when someone comes over whilst you might be talking or something and just picks up your dog or asks to walk her. It drives me mad, I used to doggy sit, and so many people usually kids would do this, I had a older Alsatian that was very well mannered and so often I would let her stroll next to me with her lead across her back and some kid about 11 no word of a lie came up grabbed her lead and walked off all whilst his parents were watching, took her over to his puppy that his little sister was trying to push down the slide. I asked him not to do that to my dog and my mum told him and his parents it was completely inappropriate, but what a cheek, I know I wasn't holding her lead but what right did he have eh? Enough of my rant haha, I have a lovely Pets at home it's really big, nice helpful staff, the security guard even carried my new dog crate to the car as I have weak wrists. Then when I set up and didn't want the box they got rid of it for me. They even have an adoption centre for small older animals in mine. And they did a few check up phone calls when I bought a hamster. I don't like when all these independent little shops kick up fuss about a new chain taking their business, if they were nicer, pet friendlier (my local pet shop doesn't allow male dogs :/) and the other one doesn't allow dogs at all, half the fun of going to p@h is taking your dog or cat (when Ive popped in after the vets) and also I think some of their stuff is rediculously overpriced.
     
  16. rona

    rona Still missing my boys

    Joined:
    Aug 18, 2011
    Messages:
    39,235
    Likes Received:
    24,725
    To own a pet shop you do not have to be an animal lover :(

    In fact I would imagine that most have no interest in animals at all, just their profit margin :(
     
  17. dancemagicdance

    dancemagicdance PetForums VIP

    Joined:
    Sep 27, 2012
    Messages:
    1,130
    Likes Received:
    23
    How rubbish :(

    I don't like P@H and would rather not support them but I will go there over our other local pet shops if I need something urgently. There are 2 other pet shops near me and in one of them the woman is quite rude and only interested in talking to her friends that come in to see her rather than serving/helping you. In the other, they have so many budgies crammed into 2 cages that there is not room for them all on the perches :( Another time I went int and they had APHs on newspaper under a heat lamp, they had hidden underneath the paper and it was such a small cage that this had caused the news paper to be right next to the lamp and it was burning :eek: Whereas I know a couple of people that work in the local P@H and I know that they care for the animals in store, even if they don't come from a very good place originally :( Like I said though, I only go there if I need something urgently.
     
  18. delca1

    delca1 PetForums VIP

    Joined:
    Oct 29, 2011
    Messages:
    6,189
    Likes Received:
    651
    Poor Mabel, must have been really scary for her :(
    If I had a pet shop that sold pups or kittens even just occasionally I wouldn't go there, especially if the staff are rude and uncaring.
     
  19. Firedog

    Firedog PetForums VIP

    Joined:
    Oct 19, 2011
    Messages:
    8,781
    Likes Received:
    2,039
    I use our local pets@homes,we have 3 in our area,they are always polite and usually helpful.I only buy food and toys from them.There is a small pet shop i also use to get my meat trays from and the lady in there is lovely.
     
  20. Jackie99

    Jackie99 PetForums VIP

    Joined:
    Mar 5, 2010
    Messages:
    4,245
    Likes Received:
    226
    I really do not feel guilty about not supporting my local pet shops- I used to go in them for a look as they would have unusual stuff (at a much higher price!) you wouldn't see in bigger stores so it was worth a look. However somewhere there was always, always an issue with short changing! Odd that. Plus the one still sells kittens and such which I find really horrible. The amusement of most young children when out shopping with their parents is to go in there and poke their fingers in to stroke the fluffy animals. I'd rather get most of my stuff online or if desperate for odds and ends pop into Wilko or the nearest Tesco/Asda.
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice