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Very Sick Cat and Poor Service from Vet

Discussion in 'Cat Chat' started by Barking Dogs, Oct 16, 2020.


  1. Barking Dogs

    Barking Dogs PetForums Newbie

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    Hi all,

    Long story short - I have a cat that has been diagnosed with toxoplasmosis & she is now on antibiotics.

    She was displaying severe neurological symptoms when I took her to the vet last Wednesday and they kept her in suspecting some kind of poisoning.

    By Saturday, as she wasn't responding, they ordered urgent blood tests the results of which I didn't get back until the following Wednesday & she had tested positive for toxoplasmosis.

    Unfortunately little Westfield wasn't insured and this has cleaned me out financially (£1k bill)
    & also during all this they kept telling me that they hadn't seen symptoms like this in a cat and if the bloods showed nothing they suggested MRIs and hospitalisation at a cost of many thousands.

    Never was there any concern for my own limited financial means - I got the feeling they knew I was going to do what was necessary to avoid her being put down.

    I don't want to believe there are unscrupulous vets but other cat owners I know are telling me that this condition, while not common, is hardly unknown and waiting 6 days for a diagnosis with the cat as an in patient costing £150+ per night doesn't seem right.

    Fortunately not had any contacts with vets in the past other than the routine stuff so I don't know if this experience is out of the ordinary.

    Good new is the cat is home and will hopefully recover but currently unable to walk because of the shaking and twitching which I hope is reversible.
     
  2. Barking Dogs

    Barking Dogs PetForums Newbie

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    Reading through other threads on here it seems you have to get a positive result from a blood test before treatment can begin so they lab taking 5 days to respond to an urgent request was the problem here I guess.
     
  3. gskinner123

    gskinner123 PetForums VIP

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    Good news that she is home and, hopefully, on the mend.

    I know vet bills can mount up and be something of a shock but the course of her tests and diagnosis sounds pretty normal. Where there is obvious serious illness but no immediate clear cut answer, vets have no option but to hospitalise and start a process of elimination/diagnosis through tests.

    Laboratory tests, depending upon what is being tested for, will take 5-7 days and a few weeks in some cases.

    I think vets are often between a rock and a hard place. If they jump immediately into extensive, costly testing and it turns out to be, for example, a fairly simply treated bacterial infection, they have an unhappy client. On the other hand, where there is a poor outcome, clients complain the vet should have done more, much sooner.
     
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  4. oliviarussian

    oliviarussian Meeoow!

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    Really can’t see any poor service from the vet... they have no control over how long lab tests take!
    Glad to hear you cat is on the mend now, this is the reason a lot of people choose pet insurance, the cost of vet treatment and tests can sky rocket very quickly when things go wrong
     
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  5. Barking Dogs

    Barking Dogs PetForums Newbie

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    Yes, it was my first experience of this kind of thing after many years of having pets!
     
  6. oliviarussian

    oliviarussian Meeoow!

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    It sounds like you’ve been very lucky over the years, when my kitty got very sick very quickly his bill rocketed to nearly £6000 in less than a couple of weeks, MRI scans, blood transfusions, specialist hospitalisation :( I was very thankful that he was insured and didn’t have to make treatment decisions on how much I could afford
     
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  7. Barking Dogs

    Barking Dogs PetForums Newbie

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    Yep, all of the above. I was naive and used to getting ripped by dentists ;-)

    Yes, those are the sort of costs they were talking about. Oh well, off to Compare the Market....
     
  8. OrientalSlave

    OrientalSlave Shunra Oriental Cats

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    If you mean insurance, you will find any previous illnesses including this, and possibly ongoing complications from it, will be excluded. :(
     
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  9. Tigermoon

    Tigermoon PetForums VIP

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    Welcome to the world during Covid19 ... Everything is taking a lot longer than usual, lab tests (urgent or otherwise) included, as staff numbers are lower. It is certainly frustrating, but at least now treatment can begin.
     
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