After LADY W being caught with a fraud tranction , just wanted to post a few tips for those who shop online.. Shopping and banking safely online - keeping your financial details safe Before you buy Before you buy anything online make a note of the address of the company that you are buying from. This should include details of the telephone and/or fax - never rely on just an email address. Always use secure sites These sites have 'https' in front of the web address which indicates that the company has been independently checked to make sure they are who they say they are. A yellow padlock or 128bit symbol will appear in the browser window to show the payment process is secure. More tips * when transferring money use reliable firms * never transfer or receive money for someone else * check the sites' privacy and returns policy * print out a copy of your order and any acknowledgement you receive * check your bank statement carefully against anything you buy online * keep your passwords secure and never use the same as you would for forums etc or pet name as this can be easly found. Recognising and dealing with internet fraud You may be the victim of internet fraud if: * you have paid for an item online and it does not arrive * you sell something online and you don't receive payment * the item you receive doesn't match the original description you were given If you think you have been conned: * check with the company you dealt with to see if you can resolve the problem * if you have a problem with an item bought or sold using on an auction site, like eBay, check with them to see if they can do anything about it * if you paid for goods using a credit card and the goods did not arrive you can ask the credit card company to investigate * if you used an online payment service, check if you are covered by a fraud protection scheme on the service website You have the same rights buying online as over the phone or by mail order. You can find out more on the Consumer Direct website and this helpline: 08454 04 05 06, or contact your local Citizens Advice Bureaux. Hope this helps alittle and if anyone has any douts about using a site please just ask as there are special checks that we can do for you..