Rusty managed to snap his canni-x lead when out on a walk/run. He was pulling quite hard but then lurched forward and the lead snapped. We were amoungst a flock of pheasents as well hmy: so Rust did a big loop flushing millions of pheasants before coming back to me. Looking back he was actually quite well behaved- the area was teeming with newly released game birds! Anyhow, I sent the broken lead back and spoke to K9 TrailTime where I bought it from via email. THey were good enough to send a different brand as a replacement and really promptly as well! The lead broke on Fri and I had the replacement on Monday. So thumbs up to K9 Trail time Really helpful!