last weekend we had to go to Scotland for our neice's wedding and had to put Storm in kennels for a few nights - the 1st time we've left him. We chose one that was recommened by a family friend who uses it several times a year. when I rang to say we were nearly home and would be picking him up the owner was v rude and said they were closing in 5 minutes, we were about 15 mins away so I asked very politely if they could stay open for a few more mins as I really didnt want to leave him there another night, the guy hung up on me!!! when I tried ringing back it went straight to voicemail I rang again using my daughter's phone and guess what?? he answered straight away When we got there the owner said we were upsetting all the other dogs by coming this late - 6.10pm???? and he had his licience to think about. He grudgingley let us in and went to get Storm, after 10 mins he came back and said could one of us get Storm as he wouldnt come out. My daughter went and Storm flew at her, Meg said Storm was in a small cage in a dark room cowering and shivering I was in reception talking to my son and when Storm heard my voice he flew at me wagging his tail madly, the owner said they'd had problems with him and Akitas dont do well in kennels, a kennel owner who cant tell the difference between an Akita and a Mal???? By now I just wanted to get Storm out of there so I paid and we left, when we got home Storm drank 7 bowls of water and was STARVING and his harness was on upside down I feel so guilty for taking him to that horrible place, thank God he was only there a few days, I dread to think what he would of been like after a week poor thing. ps Storm is now fully recovered and happy.