I ordered a new bed back at the end of March, parts of the bed were missing, so I complained to the company, they sent the rest of the part (so they said) they deliverd Slatts, I complained again, They sent replacement parts (so they said) MORE EFFING SLATTS. I sent another complaint and 8 weeks later (today) they sent the head board and foot board.......Well the box was delivered to someone in another street, the box was badly damaged so I took photos as you can see at the bottom here, we opened the box and took out the headboard and foot board and as you can see DAMAGED,,,,,,,,,I am so damn mad, I am fuming. I sent them and email just now telling them exactly how I feel about this and told them that I have been advised to take photos and keep them on my computer, I have told them they can be sent to them for them to view, I TOLD them I want them to come and take this monstrosaty of a bed back and send me a whole new replacement bed imediatlely. no iff's or butt's........they are to get back to me asap. look at the photos of the bed then how bad is that, the box is covered in holes and ripps.