Hi, I'm part of a large group of people who recently joined PetForums, most of whom knew each other from another pet site. We've been having some trouble occasionally with users' memberships being approved. I see that this is possibly because of the fact that we are predominantly overseas (in the U.S.) or possibly because we are coming over one after another en masse. Either way, we'd invited another person to join the site, because this forum is so friendly and the people here are so wonderful. However, she's been having the same issues with joining up. Her membership has still not been approved. I understand that she and other members of our group have attempted to contact the mods, but to no avail, which has been a little discouraging. When I was first denied membership due to the system seeing my membership request as spam-like, I'm not really certain what fixed it in the end. I did not recieve an email or message in response to my request for help at that time. I just know that one day, I attempted to sign on, and it worked. I was hoping someone might be able to point us in the right direction as to how best to go about rectifying this situation, and how to get our friend on the site. Also, if there's some way to authenticate new members who are not bots into the system - whether by showing us who to contact for manual membership approval or otherwise - that would be immensely helpful. I appreciate your time, and thank you in advace for your assistance!