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New aquarium- cracked glass?

Discussion in 'New Aquarium Advice' started by MQ2020, Jul 12, 2020.


  1. MQ2020

    MQ2020 PetForums Newbie

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    Hi all,

    I think my new aquarium is damaged, ie there are two cracks in the corner. The pet shop where I bought this from is telling me it’s silicon, and not cracked glass.

    Can anyone advise what I should do? Is there an independent arbitration panel or something?

    Photos attached and grateful for any advice!!

    Thanks so much
     

    Attached Files:

  2. magpie

    magpie PetForums VIP

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    I can't really tell from the pictures, I can see two lines in the first picture, one going straight up and one curving to the right, is that what we're talking about? If so, even if it is just silicon, it looks like the manufacturer has made a mess of it, it should be neat and only along the seams.
     
    George Duke-Cohan and MQ2020 like this.
  3. MQ2020

    MQ2020 PetForums Newbie

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    Thanks magpie for your reply; yes, I believe the two lines are cracks. The pet shop told me it’s silicon and it’s very common; and if I use a knife or something it should come away very easily. I’ve tried with a knife but it doesn’t work unfortunately ...

    not quite sure what I can/should do if the pet shop and I disagree on this?
     
  4. MQ2020

    MQ2020 PetForums Newbie

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    If it’s silicon then it’s not a problem but I really don’t think that’s the case....
     
  5. Linda Weasel

    Linda Weasel PetForums VIP

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    I think the only way to go is perhaps to fill it with water and see what happens??
     
  6. George Duke-Cohan

    George Duke-Cohan PetForums Member

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    Looks like scratches can you feel it in both sides of the glass?
    Not recommended as if it blows then you will have a huge water issue, which can lead to costly damages it is a huge safety risk.
     
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  7. magpie

    magpie PetForums VIP

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    If it's silicon then you should be able to feel it that it's raised up when you run your finger over it.

    If it's near the bottom then you could probably get away with testing it by filling it a little, as you wouldn't need much water to see if it leaks. If it's close to the top though you definitely don't want to put water in it, because if it really is a crack it could blow the whole tank.

    I agree with George that it looks more like scratches though, which is still unacceptable for a brand new tank. I'd have thought you would have the right to return it if it's damaged? How long ago did you buy it?
     
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  8. Linda Weasel

    Linda Weasel PetForums VIP

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    I was thinking maybe outside, for example, obv not somewhere that would be liable to damage.
     
  9. George Duke-Cohan

    George Duke-Cohan PetForums Member

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    Yeah probably best to do it outside.
     
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