Welcome to PetForums

Join thousands of other pet owners and pet lovers on the UK's most popular and friendly pet community and discussion forum.

Sign Up

My Rights

Discussion in 'General Chat' started by foxylady, Jan 18, 2008.


  1. foxylady

    foxylady PetForums Senior

    Joined:
    Jan 16, 2008
    Messages:
    567
    Likes Received:
    20
    Hi
    Today i have recieved a letter from a 'Mackenzie Hall' (Phoenix Recoveries), stating that i owed 'Shop Direct' £214.35 :? . I phoned them up and asked what the letter was all about, the lady on the phone said it was from Kays catalouge which has now been taken over by Shop Direct, i asked why i owed them money and her reply was, 'this is owed from 1997' (11 years ago). I had that catalouge but paid up in full. I have lived in the same house for 21yrs, the letter was in my maiden name and i have been married for nearly 6 years. I no that myself and my hubby cleared all our debts when he sold his house which was 7 years ago.
    What are my rights on this :?: :?: my mum's told me to go to the local paper or watch dog, what do you think :?: :?:
     
  2. carol

    carol PetForums VIP

    Joined:
    Nov 2, 2007
    Messages:
    6,358
    Likes Received:
    105
    i would ask them to supply statements from then dating back a few months and forward from that date as well and check them agaist your payments
    see if you can find the payment details when you payed them up and send them a copy
     
  3. foxylady

    foxylady PetForums Senior

    Joined:
    Jan 16, 2008
    Messages:
    567
    Likes Received:
    20
    This was 11 years ago, i get rid of letters after about 2 years.
     
  4. carol

    carol PetForums VIP

    Joined:
    Nov 2, 2007
    Messages:
    6,358
    Likes Received:
    105
    bugger mmmm will your bank have the details ?

    might be worth getting on to citizen advice they will help
     
  5. Vixie

    Vixie PetForums VIP

    Joined:
    Nov 17, 2007
    Messages:
    18,554
    Likes Received:
    270
    I dont think they can legaly ask for the money back now as its been so long, I know it used to be 5 years not sure what it is now, you need to ask citizens advice ar a civil lawyer, but I'm sure the cannot legaly do it but they will try it on because some people are afraid to fight it and pay up. I wouldnt give in to them
     
  6. Angel

    Angel PetForums Senior

    Joined:
    Jan 3, 2008
    Messages:
    409
    Likes Received:
    6
    Yeah i think you should go to citizens advice, they will be the best people to advise you..

    Hope you get it sorted..... :D
     
  7. BredaKim

    BredaKim PetForums Member

    Joined:
    Nov 10, 2007
    Messages:
    269
    Likes Received:
    5
    I am almost positive that the debt cannot be collected after 6 years. As regards to you searching out statements etc...let them do the work, it's up to them to PROVE that you not only had the goods, but didn't pay for them. Don't pay the bank for bck statements...pay a solicitor "10 to send them a polite letter...telling them to P**S off :p
     
  8. Thats spounds lovely!:D
     
  9. bullbreeds

    bullbreeds PetForums VIP

    Joined:
    Jan 14, 2008
    Messages:
    1,619
    Likes Received:
    72
    Im sure ive heard this aswell. Its worth looking into. You could then tell them where to go! :D
     
  10. claire

    claire Guest

    we had problems with or gas supplier and i rang the energy watch dog and they spoke to our energy supplier then put me through and the problem was solved in minute but i would assume that there must be the same out there for this, try the yellow pages i got that number from there
     
  11. clairemac9

    clairemac9 PetForums Member

    Joined:
    Jan 14, 2008
    Messages:
    146
    Likes Received:
    4
    i had a problem with my electricity supplyier when the new rates went up my meter hadnt been changed so for a year id been on the old rate i didnt know a thing untill i got a bill beginning of december saying i owed two hundred and something so i rang them was told id had used it and that i would have to pay i refused rang energy watch who basically said to en power thats your fault shes not paying it put that in your pipe and smoke it they were great dont hand over any money till you talk to right people
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice