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Keep losing this forum and cant log on

Discussion in 'Forum Technical Help and Issues' started by dickybirdclocks, Apr 13, 2011.

  1. dickybirdclocks

    dickybirdclocks PetForums Junior

    Mar 24, 2011
    Likes Received:
    Due to the way this forum works i keep losing the ability to get on i know my user name but password is not of my choosing but a random one created by this forum .When i cant get on i click on the remind me of password button and forum says it will email it to me but it has not been coming to my inbox so i have been frustrated - someone suggested checking spam folder and hey presto thats were password reminder was.
  2. XxZoexX

    XxZoexX PetForums VIP

    Sep 8, 2010
    Likes Received:
    Add the sender to safe senders list.. It should send any further emails to your inbox not mark them as junk.
    When you put the password in does it not give you the option to reset it to one of your choosing?
    If you go to Edit Profile (Top Left of site)
    scroll down to edit email and password should let you reset.
    Hope that helps :)
  3. momentofmadness

    momentofmadness PetForums VIP

    Jul 19, 2008
    Likes Received:
    Blimey Ive not heard of that.. I created my account Im sure with my own username and password.. don't log out just close the page then when you use your link your on the page and onlne..
  4. lucysnewmum

    lucysnewmum PetForums Senior

    Feb 25, 2010
    Likes Received:
    i had the same problem when i first started using this site...
    once i had got my password and user name sorted out i added that page to my favourites....that cured it and i can log in first time everytime now!
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