This is my first post ever here.
Was moved to sign up to say that a couple of weeks ago my cat George was ailing, growing thinner by the day and not eating at all. I ordered Katkin to try and encourage him with something tasty. George died. He was 14, nearly 15. The day after the food arrived we found out he had liver failure. So he never did try the food, it's in my freezer still.
What a shock and loss it is to loose your cat suddenly, after so many years. Our family is grieving esp my son who has spent almost his whole life with him, they were best friends.
So I had a text from Katkin asking how George was liking his food. Later a very lovely email with a kind message saying how sorry they were about George and how they had cancelled the subscription etc. I was quite touched, I expect because it's hard to tell most people that you're grieving your beloved cat, only others with cats really know how you feel.
We now have a cat shaped hole in our family and home. Soon we will be welcoming a pair of kittens once they're ready to leave their mum, and we start this whole loving a cat thing again. As heartbreaking as it is, hopefully joy again soon too.
Maybe we will even order Katkin for them