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Is there a governing body for vets?

Discussion in 'Dog Chat' started by fsm100, Jul 7, 2009.


  1. fsm100

    fsm100 PetForums Newbie

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    Is there anywhere to complain about vets to, I mean some sort of body?

    My dog had eye problems, misdiagnosed as conjunctivitis. This went on for 3 weeks and 4 vet visits, because my local vet did not have the right equipment I kept asking for a referral. She was EVENTUALLY sent to a vet over 100 miles away even though this was a HUGE problem for me as I do not drive and do not have a car which they know, they suggested I take her in a taxi, even pet taxis were unavailable but I managed to get someone I know to take her.

    I was told that this vet was the closest ophthalmic vet (I asked the vet, two nurses and the receptionist if they were sure the one they had referred was the closest!).

    I got my dog to the referral vet for the first appointment they had available but it was too late and she lost her eye, it was actually glaucoma.

    I later discovered, when I knew what to look for (i.e. a vet with an ophthalmic certificate) that there was a suitable vet less than 15 miles away! I went to see him with out a referral I asked him why my vet did not seem to know he existed, when I had been able to find him on the Internet! He replied that local vets are reluctant to refer in case they lose business!

    Fantastic! So I had to travel over 400 miles in total PLUS all the hassle for a dog in dreadful pain because my vet is afraid of losing my business! What about best interests of the animal?

    This situation is outrageous and needs to be stopped! Anyone know WHO to complain to who can look into this situation?
     
  2. Sleeping_Lion

    Sleeping_Lion Banned

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    You can complain to the RCVS (Royal College of Veterinary Surgeons). I did this when my bitch, Indie, was left for a week waiting for a referral to a specialist for a ruptured anterior cruciate. I didn't wait for the referral, I self referred in the end, and made it very clear how unhappy I was with the service.

    Unfortunately nothing came of my complaint and I decided not to take it any further, various reasons; good luck, at the very least sometimes some vets need a kick up the backside, complacency isn't a good asset in that sort of career.
     
  3. Nonnie

    Nonnie PetForums VIP

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  4. Matrix/Logan

    Matrix/Logan PetForums VIP

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    YES!! If you have any complaints about vets you should contact the ROYAL VETERINARY COLLEGE OF VETERINARY SURGEONS. I think you should be able to get an address or phone humber if you look online. They have to take your complaint seriously and investigate as far as i am aware.

    Sorry to hear about your dog. I know the ANIMAL HEALTH TRUST in newmarket have the best opthalmology vets in practice around my area but not sure where you are. Glad you have got a vet now to look after you though.

    Keep us posted, i hope you get some where with your complaint.
     
  5. Blitz

    Blitz PetForums VIP

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    The only thing is I think the second eye specialist would be the one I would complain about. It is not very good of him to say something like that about another vet when he doesnt know the situation and he shouldnt be seeing your dog without a referral, so he is very unprofessional.
    I am sure your vet was just trying to save you money initially and waiting a sensible time to see if the eye resolved and then he referred you to the specialist he thought was best.
     
  6. fsm100

    fsm100 PetForums Newbie

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    No he wasn't trying to save me money! The op cost over1k ! And the eye had gone blue on the second visit from what I have read since this should have been the point he referred her. By chance I saw his assistant and she referred her as soon as she saw the state of the eye. The vets who did the op questioned me about why I was not referred sooner until they had the notes I think they thought i had been slow taking her to the vets. Because the new vet is in my area I actually did not need a referral from the orginal vet. In my pinion the first vet was not only negligent in his diagnosis, he is very rude and dismissive generally, but should have had the animals welfare in mind . The dog is insured as he knows so an early referral would have been the best policy as he has zero equipment for a proper eye exam, when his collegue a few miles away had! The first vet has lost my business even though his surgery is in walking distance of my home I prefer to take the dog on the bus to a vet I feel I can trust and who had the qualifications and equipment to save the remaining eye for as long as possible. Surely, the first vet is far more unprofessional than the new vet and he at least is treating the animal and keeping her free from pain
    Thanks to all for RVS info I will try to see what they say about situation.
     
  7. Yes there is! as others have already said! there is also an option through google to search recent cases but cannot remember how to find it!
    DT
     
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