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IP address banned

Discussion in 'Forum Technical Help and Issues' started by Tetley&Kenco, Oct 10, 2019.


  1. Tetley&Kenco

    Tetley&Kenco PetForums Member

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    Why would my IP address get banned on my mobile internet (3G/4G)? It keeps coming up with I open the site!

    I can go on the site fine on WiFi, but not mobile network

    Any reason I could have been banned? Any way I can get unbanned?
     
  2. lymorelynn

    lymorelynn UN Peacekeeper in training
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    It sometimes happens with non-static IP addresses.
    I'll check the settings for you
     
    Tetley&Kenco likes this.
  3. lymorelynn

    lymorelynn UN Peacekeeper in training
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    I can't see any ip addresses associated with you that have been banned but if you let me know if it keeps happening I'll pass it on to admin
     
  4. Tetley&Kenco

    Tetley&Kenco PetForums Member

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    C31450DE-2DB5-4BF5-BD07-3C89DA2B4752.png Still happening :confused:
     
  5. lymorelynn

    lymorelynn UN Peacekeeper in training
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    I'm not sure about this but I think if you switch your phone off and back on again it might resolve the problem. We have had this issue before and I'm trying to remember how to fix it.
    In the meantime @petforum can you help with this please?
     
    Tetley&Kenco likes this.
  6. Tetley&Kenco

    Tetley&Kenco PetForums Member

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    On and off has solved it! Thank you!
     
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