Well it finally arrived on Wednesday after waiting a week for delivery - think they had forgot to send it because I phoned them and they sent it that day and I received it the next day. I think its great for dwarf hamsters although I wouldn't like to keep a Syrian in it unless you added a few add ons. Jasmine our Russian hamster seems to like it anyhow. I got her a little den add on that she sleeps in and she loves the wheel and the cardboard thingy in the cage - she likes popping up through all the little holes. Not sure about the water bottle though - seems a bit daft and not sure if she knows how to use it so I have put a bowl with water in too just to be on the safe side. I love it that much I have ordered another one for Tommy our other Russian.