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Help with 'cat mate' water fountain

Discussion in 'Cat Chat' started by Duchess, Apr 10, 2011.


  1. Duchess

    Duchess PetForums Junior

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    I bought the cat mate water fountain a couple of weeks ago on zooplus as it had great reviews, but me being a little scatty, once I had assembled it I put the instructions away for safe keeping now I can't find them and I cant get the fountain to work! It's hot out and I have one thirsty kitty as she refuses to drink from an ordinary bowl!

    Basically I unplugged the fountain so I could clean the kitchen floor and it hasn't worked since I plugged it back in :confused: I have taken the fountain apart and put it back together and I still can't get it to work :(

    Does anyone have the cat mate fountain and knows where I'm going wrong? It did say on the box that it came with a guarantee of 3 years or so, but I don't wanna email them if it's something simple that's included in the troubleshooting guide of the instuctions :blink:

    Help! I have one thirsty kitty in this warm weather!
     
  2. Cloudygirl

    Cloudygirl PetForums VIP

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  3. Duchess

    Duchess PetForums Junior

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    That's the one!

    Thank you am just going to have a look at the motor hopefully that'll get it going :)
     
  4. NEW2CATS

    NEW2CATS PetForums VIP

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    oh i did this once, maybe you made the same mistake as me!

    it took me ages to remember i needed to put the end of the white fountain bit into the hole in the motor

    good luck!
     
  5. TatiLie

    TatiLie PetForums VIP

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    Just reminding you that a submerse pump should never run outside the water.
     
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