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Help -should I complain about my vet

Discussion in 'Dog Chat' started by Paprilinda1, Jul 20, 2021.


  1. Paprilinda1

    Paprilinda1 PetForums Newbie

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    Good evening everyone I am
    in of much guidance or advice. My beloved 10 year old Labrador has been diagnosed with having a slipped Disk (T2) and we are completely heartbroken - she has been suffering from lameness / balance since March last year. At the beginning it was thought it was triggered by an injury so advised to treat it like one. It improved through different intervals of time but symptoms/ lameness/ imbalance came back - medication has been changed various times also since nothing seems to work. Then she was diagnosed with Arthritis but only through normal examinations. So, After many trips to the vets on a weekly basis since beginning of this year ( due to not getting any better) an X-ray was done 2 weeks ago which showed nothing significant apart from the fact of not having Arthritis. Then, last week I insisted for a scan to be done which finally showed the slipped disk on (T2). The conversation with the vet was short over the phone at the time of given the diagnosis. However she seems to be struggling more to walk - Lameness, wobble and losing balance. I tried asking for a referral to a neurologist but have received little support with this referral from the vet, although the vet did say that without an MRI and actual diagnosis my loving dog can’t be treated. But so far nothing seems to be done by the vet and I have spent more than 2,000 on medication and tests - I am wondering if based on this I should place a complaint or change vets. Wonder if anyone has had a similar experience and how it was handled? I will be grateful for any guidance since I feel truly at a loss.
     
  2. Rafa

    Rafa PetForums VIP

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    It is important that you have confidence in your Vet.

    I would look around, ask for recommendations and consult a different Vet.
     
  3. winterrose

    winterrose PetForums Senior

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    I was in a similar situation with my dog several years ago, although we even have doubts as to whether they actually conducted the tests that we paid for them to conduct (as they refused to explain the findings of them). We changed vets in the end and we haven't looked back.
     
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  4. Paprilinda1

    Paprilinda1 PetForums Newbie

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    Thank you Rafa for your reply- never thought I could feel so hopeless- you are correct it is about “trust”
     
  5. Paprilinda1

    Paprilinda1 PetForums Newbie

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    Thank you for sharing your experience it means a lot. Theirs been so many inconsistencies, poor and missed communication even between each practice vet that triggers high concern - So I really understand what you are saying. I was told the practice manager will ring me tomorrow although I am not hopeful much will happen. I need this referral for our loving dog so she can get better ( hopefully) so I am finding very difficult to understand the perceived lack of care for a dog that’s in pain. Thank you once again
     
  6. Calvine

    Calvine PetForums VIP

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    @Paprilinda1: If your poor dog has been in pain since March last year, you should seriously be thinking of changing vets - it's a long time for her to be suffering. Whether or not you make an official complaint is down to you . . . the practice must have a ''complaints' procedure'' they adhere to and if unhappy with that, then you would need to contact the the RCVS. I hope you get a result.
     
    Paprilinda1 likes this.
  7. Blitz

    Blitz PetForums VIP

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    I am fairly horrified that a vet would leave your dog with the same problem for so long. I would ask for a referral to a specialist and take it from there. If your vet will not give you a referral then change vets straight away.

    My dog had a prolapsed disc a few years ago. It was diagnosed within a couple of days and she had total rest and recovered on her own but many dogs need surgery to correct it which your normal vet can't do.
     
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  8. Paprilinda1

    Paprilinda1 PetForums Newbie

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    Thank you for your reply - It has been very difficult and more so due to what you mentioned- It has been going on for to long now and our poor dog is getting worse. The vet hasn't been very supportive in regards to the referral to the neurologist neither- It didn't even sent the relevant medical records to the referral place X-ray, scan, blood test - without these tests they can do very little.Very very difficult but you are right our poor dog is in need of an accurate diagnosis and changing vets looks like the only option. Thank you for your reply once agin.
     
    Blitz likes this.
  9. catz4m8z

    catz4m8z PetForums VIP

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    I would def change vets, that sounds like too long without a diagnosis for any vets. One of mine had a limp and it probably took about 3mths to find the cause after courses of painkillers, resting, x-rays. Finally we had to go to an orthopeadic specialist to diagnose a luxating patella.
    I wouldnt expect a vet to be experienced with all conditions but they should be able to refer you promptly to a specialist if they cant give you a diagnosis.
     
  10. Paprilinda1

    Paprilinda1 PetForums Newbie

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    Thank you for your reply. We had so many problems with the referral to the neurologist at the end plus as you said, the unjustified amount of time for the diagnosis that did complain to the main office of the surgery and change her vet. Hopefully from now she will get the care that she needs. Hope your dog is doing well.
     
    Calvine likes this.
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