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Run awaaaaaaay :eek:

Actually, they were quite good - until I rang them to tell them my new address.

HD 'is that a house or a flat?'
Me 'neither, its a houseboat'
HD 'we cant cover you on a houseboat because you might move it'
Me 'it doesnt have an engine, its a static houseboat, I have a permanent address with a postcode'
HD 'we are cancelling your insurance with immediate effect'

I had 2 weeks to go until the end of the policy, so now I have to decide how to answer the 'have you ever had insurance cancelled for any reason?' question every time I renew my insurance :mad2:

And they still still send me endless amounts of crap through the post and email telling me how great they are and that I should switch to them.

And they tried to charge me for the insurance ending early, they took a wedge out of my bank account - and it took a very heated phonecall (which I insisted was recorded) before they put it back :mad:
 

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We've been with them for the last two years for our car insurance,luckily we havnt had to claim so do not know how efficient they are in dealing with a claim. Best quote for our car insurance but we will still be checking out quotes with other companies when our renewal is due.
 

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Discussion Starter · #4 ·
I'm in a pickle though... I work in a casino but I am a full time student...

I tell them I work in a casino... it doubles from £700 to £1400 :O and it won't let me put leisure industry down
 

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i was with them for a year. can't really comment on them to be honest as i didn't have to make any claims or have any contact with them. i moved companies after a year as another company gave me a cheaper quote.
 
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