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Good customer service

Discussion in 'Dog Chat' started by Jobeth, Jun 14, 2017.

  1. Jobeth

    Jobeth PetForums VIP

    May 23, 2010
    Likes Received:
    I've used https://www.littlepooch.co.uk/ before and recently placed an order for a cool mat. The supplier couldn't provide the size/colour I wanted. She said I could change it or have a refund and I said I'd wait. The supplier has changed the date again, so she has given me a 10% refund. I did tell her not to worry as it is not her fault, but she has still done it. It's nice that she has kept in touch and given options.
    Nettles, LinznMilly, MiffyMoo and 2 others like this.
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