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deposit paid but puppy not collected

Discussion in 'Dog Chat' started by jardine, May 5, 2010.


  1. jardine

    jardine PetForums Member

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    one of our newfie pups some people paid a deposit on 3 weeks ago and said they would collect him in a week 2 max, he is still here 3 weeks later and they seem to be making excuses not to collect him, we are now very attached to him and would possibly keep him. How long do we have to keep him for them, would we have to give them the deposit back being they have broken a verbal agreement. We did the first vaccination included in the price but i would like to get the last vaccination done should i charge them for it if they still have him.
     
  2. Bearpaw

    Bearpaw PetForums VIP

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    Oh bless him. how can they not come get him!?
    If you are certain they are the right owners for your pup,i personally would phone then again,but explain that they now only have a week or so (set time scale) in which to pay the remainder and collect the little fella,or you will have to consider another home (or keep him yourself) as he is at an age that really important in his socialisation and bonding etc. and he needs his second vaccin.
    Ask if they have changed their minds or having financial difficulties etc.
    Im not sure about the deposit,im sure some of the others will be along to tell you what they would suggest.Its a difficult one,as you had reserved this pup for them.I dont think i personally would give it back.
    Id also say they will need to pay you for the second vaccin if they ask you to keep him a while longer.
     
  3. jardine

    jardine PetForums Member

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    Thanks, i am just beginning to feel sorry for max as they have called him, he seems so settled here and fits in with our other dogs, and the home he is going to has no other dogs and im sure he will be a pain to them as he will be lonely.
     
  4. Leah84

    Leah84 PetForums VIP

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    kind of sounds like they`re unsure of whether they still want him and are making excuses. i agree with bearpaw in giving them a set time although if there`s any doubts about whether they`ll be a good home for the pup then go on your instinct. personally i wouldn`t give the deposit back as they`ve broken their end of the agreement, i know landlords don`t give deposits back if a tenant changes their mind so i don`t see why this should be different as you could have found another great home for the little guy but they`ve wasted your time. i hope things work out for you and him soon
     
  5. Mollydoodle

    Mollydoodle Banned

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    i would get his jabs done and if they do come for him add it on coz theyd have to pay to get it done enyway. have they not contacted you and explained? if i was waiting for a new pup i would get him/her as soon as i could so id be wondering if they are sutable unless theyve got a good reeson. can i ask how much deposit they paid coz i personally thingk breeders should take a large deposit to secur the pup and agree that you shud follow your instinkt
     
  6. PoisonGirl

    PoisonGirl Banned

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    If it was me I would just repay the deposit and say you just don't feel right about this puppy going home with them as they seem to be having doubts.
    If they are having doubts now, before they have even taken puppy home then I'd be worried they change their mind soon after taking him or rehoming him somewhere else!
     
  7. RockRomantic

    RockRomantic Gobsh!te

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    i agree :)
     
  8. Mum2Alfie

    Mum2Alfie PetForums VIP

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    I agree with this! This is what I would do.
     
  9. jardine

    jardine PetForums Member

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    I have just booked his second jab in for tomorrow and rang them and left a message on thier answerphone to say please contact me regarding max, so we will see what they say when they ring.
    I asked for £100 deposit and she insisted on paying £200 and we thought they seemed really keen, perhaps its just me but i know i would want him as soon as he is ready.
     
  10. Lucylewis0

    Lucylewis0 PetForums VIP

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    Hmmm......... tough one, but he is still your pup so you can back out and give deposit back... If they do get in contact and you do go ahead with the sale make sure you add on the cost of the 2nd jab.
    If you are not 100% sure they are the right owners for max then don't sell him to them.

    Keep us updated xx
     
  11. Leah84

    Leah84 PetForums VIP

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    with such a high deposit it seems strange they`d be willing to pay double then back out. i`d ask them outright why they were delaying things as it could be a genuine reason. if they`re unsure then maybe give back the £100 they volunteered to pay and keep max with you
     
  12. Mollydoodle

    Mollydoodle Banned

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    i agree the above is a good idea
     
  13. ArwenLune

    ArwenLune PetForums Senior

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    The problem with using the deposit as leverage is that they might end up getting the pup while they're not committed anymore... I think I would deduct the costs you've made for the pup, round up a bit, and offer to return the rest. At least that way they don't come get the pup just to make sure they don't lose the money.

    I guess it depends on what they say when you talk to them though..
     
  14. dobermummy

    dobermummy Banned

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    i agree with this, you dont want them to take max just because they dont want to loose thier money, it should be because they really want him.
     
  15. luvmydogs

    luvmydogs PetForums VIP

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    They should at least give you good reasons for not collecting him. It would worry me, and I would tell them they can have their deposit back because they have broken the agreement. This way they'll either take their deposit (meaning they had obviously changed their minds) or they'll give you good reasons for the delay.
     
  16. casandra

    casandra PetForums VIP

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    Hmm, well if you think of it this way, they stated that would collect him within the week, two weeks tops, so for each day past the two weeks, I would charge them a holding fee. You would pay around £8 a day to kennel a dog, so I would charge them £3-5 to hold the puppy for every day they have kept you waiting past their given timeline. You also do not have to give back the deposit if you do not want to.

    Timewasters, seems to me.

    If you really want to keep him, I would send them a cheque for the deposit with a letter, if they don't respond to your message within a week.
     
  17. hawksport

    hawksport Banned

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    and if they do still want him add on the cost of the 2nd vacination and something for your trouble and expense in keeping him longer.
    you type to fast for me Cassandra
     
  18. sketch

    sketch PetForums VIP

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    I think if this were me, I would give them back £100 that they paid extra as a deposit and keep puppy, lets face it, if they wanted him they would be emailing, and talking on the phone telling you whats happening, I mailed my breeder daily, asking how Rayden was today, and saying i couldnt wait to pick him up, she returned each email, and when we went to collect she said that she was so pleased how interested i was even before getting him etc.
    xx
     
  19. jardine

    jardine PetForums Member

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    Thank-you all for your replies.
    I have just heard from them, the husband has been very poorly, they seemed pleased that i have booked max in for his jab and are more than happy to pay for it, and they are going to collect him on friday appantly they have tried ringing me but i was out and they dont like answer machines. I have pointed out now that if they dont take him on friday he will be staying here. so im secretly hoping they wont collect him and hubby feels the same.
     
  20. slakey

    slakey PetForums VIP

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    Give them the deposit back and keep the lil fella for yourself I'd say, as you say he's starting to already fit in with the family, and if the possible new owners are making up excuses not to collect him, god knows what they'll be like when they've bought him and taken him home.

    If it was my pup I wouldn't let them take him due to their attitude about not picking him up.
     
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