I could scream! Boiler broke last Friday, phoned someone out to fix it and they said that they would be here between 11-2pm, they didn't turn up so phoned again at 3pm, said they would be here between 5-6pm didn't turn up, phoned again and they said they could be here at 8pm...eventually turned up at 9:30 and said "oh we need a part so we will have to come back tomorrow!!" Turned up Saturday afternoon paid £300 and they fixed it. Goes to turn the water on this morning and the fecking boiler is not working AGAIN! Phoned same people today because I'm not paying another call out charge and they can't guarantee that someone will be here today so it will probably be Monday. I feel like becoming a gas engineer so that I can fix my own sh!t without relying on anyone else. Just needed a rant.