They have just charged me £15 to have copies of my bills! I have to have them because I reported my phone lost, and then found in November but the insurance want me to prove I have been using it, since I have lost it again! They get in touch with 3 for things, like the handset info, but apparently cannot ask if the phone has been used since Nov even though I gave them permission Its a mick take, its costed £15 for bills, £30 to claim on insurance, plus £42 to pay my bill, and money to send it recorded delivery as apparently bills are worth money and have to have insurance when sent. I am leaving 3 as sooooon as I can which is my 21st birthday in January. Seriously cannot wait. Which is the best company to go for, e.g. best phones and cheap prices? Had LG renoir 8mp camera, so wanna improve on that if can, and max £40 a month. But not a touchscreen one, they just get scratched and I seem to break them!