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Thomas Cook

2K views 43 replies 13 participants last post by  Deleted member 1490073 
#1 ·
Hope no one is affected, it must be awful for those who were going a way on holiday.:(
 
#7 ·
Difficult to understand how a company with £9bn sales can go bust in this way.
Sales figures aren't the bottom line. They sell a LOT of holidays to make that £9bn and the profit can be as little as £11/person.

Have to say I'm loving the headlines claiming holidaymakers are 'stranded'. They aren't. I do feel sorry for those who were due to fly out in the next couple of weeks and won't get their refunds in time to book another but mostly I feel for the thousands of employees. I think there are around 3000 in the UK and far more world wide.
 
#11 ·
#13 ·
Only just heard about this, had no idea that the company had been in trouble for a while.

Have to say its always the employees i feel most sorry for in these cases, must be awful to suddenly find yourself without a job through no fault of your own. Hope everyone who was due to travel with them gets refunded in due time and those who are currently stranded get travel back to their respective countries

This video is doing the rounds online, made me choke up a bit poor guy :(
 
#18 ·
The employees - well, former employees. Many have been kicked out of their hotels as when the company collapsed (as the company was paying for their rooms), and they aren't covered by ABTA or ATOL so they won't get a given a flight home like the stranded tourists.

In Cyprus, for example, the reps and entertainment workers have been told they have to keep working or resign, and most are on minimum wage of under £500 a month - not that that's likely to be paid. After that, it looks like they have to figure out how to get themselves home at their own expense. Same goes for stranded pilots and cabin crew, though some have been temporarily employed by the company engaged to fly Thomas Cook customers home.
 
#20 ·
Ok. I have already said I feel for staff. Holidaymakers aren't stranded, they're finishing their holidays and being brought home on the day they would have travelled.
Reading around, holidaymakers aren't always faring much better, some hotels are kicking them out too unless they pay for their stay
 
#22 ·
ATOL is an ‘insurance’ run by the Civil Aviation Authority and if you buy a package holiday including air travel you are automatically covered. In the early 1970s holiday companies would go bust and people were left stranded so the CAA set it up. You aren’t covered the same if you buy the elements of your holiday separately so it’s important you ensure you buy appropriate cover. No ATOL covered holidaymakers should be forced to pay hotels etc.
 
#25 ·
No ATOL covered holidaymakers should be forced to pay hotels etc.
Still happening, though. This was pushed under the room doors of Thomas Cook guests ina hotel in Mallorca:



Some hotels in Cuba are going even further and refusing to let holidaymakers or Thomas Cook staff leave until they pay off what is owed them - and they won't accept a credit card payment either.
 
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#34 · (Edited)
One word of caution, I have seen some holiday adverts with small print saying that any overseas travel problems caused by Brexit won't be covered or refundable. I can't recall exactly which ones of the top of my head, but I think they were non UK based companies.
 
#35 ·
https://www.theguardian.com/busines...un-ceased-to-shine-on-venerable-tour-operator

"Thomas Cook's collapse is not because the British have stopped taking holidays. Far from it: 60% of the population took a holiday abroad in 2018, up from 57% the year before. It is how we are taking holidays that has changed, with the number of city breaks now significantly outstripping beach holidays.

The beneficiaries are Ryanair, easyJet and Airbnb, with all of their customers booking online. The losers are package holiday companies shackled to expensive high street chains. Thomas Cook owns about 560 high street outlets."

So there you have it. From the Guardian.
 
G
#44 ·
Thomas Cook NL Throws In The Towel Files For Court Protection

Thomas Cook Nederland has filed for court protection from its creditors in the wake of the bankruptcy of its British parent. The British company filed for bankruptcy on Monday and it had been unclear what would happen to the European operations. Thomas Cook operates under its own and the Neckermann Reizen labels in the Netherlands. The filing, which was not unexpected, will not have an impact on the 10,000 Dutch holidaymakers who are currently abroad, as the travel sector guarantee fund stepped in on Monday to ensure travellers are brought home and to refund cancelled holidays. An estimated 50,000 people in the Netherlands had booked a winter holiday through the company which employs some 200 people in the Netherlands.

https://www.dutchnews.nl/news/2019/09/thomas-cook-nl-throws-in-the-towel-files-for-court-protection/
 
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