I'm sorry, but when I went in the store there was no log cabin at all, I have been back in since and there is now a small log cabin. When I saw it and posted this thread there was only a tiny little fake plant, which the torts were not even able to get fully under, I was concerned so chose to tell people what I saw, I did not do this in an offensive or innapropriate way, but I feel the way in which you have replied has no justification at all, I have never professed to be an expert and was just voicing my concerns. I am glad tortoise trust has replied and shared all the information as I feel my original concerns were actually justified. I was merely concerned with the welfare of the torts that was all.

Thanks all

some good news

i just found out late last week from my boss that head office have finally realised the tortoise enclosures are unsuitable for the animals. all tortoises nationwide have been sent back to where we got them from whilst the enclosures are looked at and rebuilt to be made better for tortoises.

also, all tortoise kits have been removed from sale to be redeveloped and made more suitable.

now, as i work for the company, im a little scheptical as to how large a change this will be, seeing what ive seen them do in the past. but you never know, something good might come of this.

and again, i will stress that not all the staff agree with the way the reptiles are sold in store, and at my store, we do go directly against head office, and give proper advice about their welfar, not what they tell us to say!

can i just ask out of interest how much p@h charge for their tortoises?

i think, off the top of my head, its £139.99 each, or 2 for £250

though im rather dubious about the 2 part, as i thought they always had to live either alone, or in large groups of one male to many females to cut down on aggression and amerous behaviour. so far ive never had to tell a customer about this, as no one has ever enquired to me about them, though i have explained to the other staff members about it, and they seemed to agree.

I'm a P@H fan but I use it for different reasons.

They're not the cheapest but they are convenient.

I wouldn't trust the staff for advice any more than I'd ask a Tesco checkout person how to cook a luxury meal from the ingredients they sold me. That's no disrespect to the staff of either store but that's not in the hiring criteria.

Health questions? ask a vet.
Specific animal questions? ask someone who works with the animals not just someone who sells them.
Need dietary or set up info? Ask any combination of the above.
Want to browse a decent range of pet products from crates to fish food? That's where P@H comes in.

They do tortoises?! What the hell

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