Hi everyone
I have a serious issue here but need some advice aswell as to tell someone and get rid of some of my anger!
As some of you know I moved my hose 1 month ago on Saturday to a new yard. First impressions of the yard were brilliant so they came and collected my horse and we moved there.
2 Weeks into having Star there I took my instructor down to the yard, something I had clearly discussed with the yard owners before taking my horse there, and they basically threw her off the yard and accused of her of not being qualified and then yelled at me infront of everyone on the yard for apparently having no common sense. I let this slide as I still love the yard and facilities and people there.
2 days ago I went to the yard and my horse had cut her back legs all over and they were bleeding and obviously quite sore so I asked if anybody had noticed anything go on with the other horses in with her or anything that could explain the cuts, noone had noticed she had done it and hadnt a clue how.
Yesterday I went to the yard and the owner told me I was pickgin her feet out wrong, grabbed her foot out my hand and told me to do it her way and said I am an accident waiting to happen and that I am stupid for being so bothered about the cuts on her legs the day before.
I obviously had a comment to this and all I said was "if someones horse comes in covered in cuts im sure anyone would be bothered" this sent her wild. She started yelling at me across the yard calling me this, that and the other and then her and her daughter took me into the office and told me my horse has no manners, she is going to hurt someone, I dont treat her how I should and cant look after her properly, I am ignorant, shuved up my own ass, rude and I have caused nothing but hassle between everyone on the yard
I am so angry about this, they reduced me to tears and thought it was ok to do so.
I really do not think I am over reacting about this as I pay them for livery, So infact I pay their wages and I have done nothing but gone to do my horse and leave each day.
My parents are absolutely fuming and took alot to stop my mum from driving to the yard and making her point, but they still have my horse there so it was not possible to say anything back to stick up for myself. I am looking for a new yard as we speak.

What does everyone think about this? Do you think I am over reacting?

No I don't think you are over reacting atall.
I hope you find a new yard soon! x

(next yard you could maybe get it in writing and signed that they are ok for you instructor to come onto the yard?)

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I'm afraid my horse would have been on the trailer and OUT of that place already!! Even if you have to shove her in your garden for a few days. Absolutely disgusting way to treat someone and the single example of why I avoided livery yards for years!!! I'm very lucky now the one I found is lovely with very helpful understanding people. I'd get her moved ASAP god only know's what they'll do next. Make sure you slag them off to every other horsey person you meet locally, word gets around very quickly and their name will be mud!

I,m sorry ,but if I was your mum then words would have been had !!
There are ways and means of talking to people whatever their age ,I ran my own yard for many years and always spoke to people how I would like them to speak to me .
Prior to having our own yard ,my daughter and I were on many different yards with our horses, many variations ,people on yard lovely & yard owner pain in the backside ,lovely yard owner & other liveries lunatics etc etc .

One thing I do know is that they have no respect for you as a customer ,and I would take my custom elsewhere and swiftly !!!!

Leave as soon as you can, no way should a livery yard have left your horse injured, they should check the horses too, if you are paying good money to be there. As to their attitude, you would be well rid of that place.
I hope you find another place to keep your horse very soon.

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Best wishes, Val.

Good news!! I have been lucky enough for one of my friends to have her on livery at her house! She has a school, paddocks and stable block and tack/hay/feed room with just her and her horses there!
She is coming to collect her for me on Sunday so that I dont have to be there a minute longer!
Be nice knowing I am somewere with a friend and noone else, so not bitching or anything like I have just had to go through at this yard!
I must admit after this I am not a big fan of livery yards anymore. When I was younger with horses I was on 1 yard the whole time and loved it there with not a problem in the world but this time round I cannot go anywere without being made to feel like I have done something wrong and I am doing things wrong with my horse!
At my friends yard Star wil have a stable everynight, which as I have noticed at this new yard with her living out she likes to be in of a night and is not the sort of horse to like staying out 24/7!
Soooo glad its not just me who thinks this is an absolute disgrace at a yard!

It is a disgrace, as said there are ways and means of speaking to people, her legs would have been a concern especially in this hot weather. they forgot its people like u who give them a living. Spread the word as most people go on recommendation when looking for livery. Best of luck in your new yard.

They told me I had totally over reacted about her legs and made myself look like an idiot because horses cut them selves.... I dont know anyone who wouldnt be concerned with there horse coming in like that especially when where her field it is fenced right in the centre of a field so no trees, nothing to have caused it on, just grass and fence!
I am going to text her to let her know I am leaving and my mum and dad have said they will be there when I move her because they know if im there by myself then they will say something and start again as im leaving.
They told me not to leave because it would effect their reputation, Cheek of it!
2 more days and me and Star will be hapily moved and they will be the ones loosing out of someone paying them and dont worry, I will be spreading the word around!

Brilliant, you have found somewhere else for your horse so quickly.
If they can be so flippant over a horse being injured while in their care, they have no reputation. I hope the cuts aren't too bad & your horse heals well.

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Best wishes, Val.

The cuts wont kill her but there is a very high chance they will scar as they have taken the top layer of skin off, not good considering I do want to show and compete her next year.
She is living out right now and not needing feed etc so I have decided to leave her until Sunday and then just go and take her. I do not want to go down and have another row when Star is fine and happy eating grass, has water and shelter.
One more day and I am out of the hell hole!!!