As the title really, just wondering if anyone has used them?

Ordered something a few days back, no delivery info on the site so been trying to get a rough delivery estimate, no answer on the phones, no answer phone so can't leave a message, no answer to website query. I know Henry has had a few emails unanswered too.

Anyone have anything positive?

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Same issue here except i ordered on 16th October, no reply to email sent last week and have tried phone number a few times but it just rings & rings. If on holiday etc would at least expect info on site to warn of delay or auto-response set up to emails. Wishing i'd ordered elsewhere now .

Oh, that's not good, is it? The owner used to be on the forum - RebeccaArmstrong, I think, was her user name. Wonder if it's worth trying to contact her via the forum, can't understand why payments are being taken if no-one is "manning" her website, though.

havent used them sorry
if you think it is forum member then I would PM yes
I have found a facebook page as well if that is any help
Bright Paws | Facebook

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The New Look Willow's Place Website
http://willowsplace.weebly.com/

Cheer's i'll try that also, though if nobody is answering the phone or email info they provide i don't have much hope. Well i'll do that now then try sort a refund through paypal if i hear nothing back.

Well, I've sent 3 e-mails and nothing......

About 18 months ago Rebecca was looking for case studies for her Dog Communication course. She did one for Heidi. I emailed her a pic and she rang me. Spent a good hour of the phone and sounded a v nice person. The communication went v well and she sent a lovely thank you card with a new collar and tuggy rope for Heidi by way of a thank you!!

She was just about to start up her business if I remember rightly.

I think she helped another member here when they lost their rescue collie (with her communication skills) -PembrokeMadhouse?? I could be wrong about that and apologise if so:

I'm pretty sure it's the same person and I know impressions can be deceiving but thought it may help to know they seemed ok

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"Life is mostly froth and bubble, Two things stand like stone,
Kindness in another’s trouble, Courage in your own”

Hopefully, it's all fine, but even so, if 2Hounds ordered on 16th October, that's a long time without any communication.

I was about to order but think I will wait now
A shame as everything seems very good prices on their site !

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Our Precious Girls.

Dont get me wrong, I dont know the person and obviously whatever the reason, it's poor business ethics.

Thought people may feel a bit better if they knew it was a decent person treating them badly rather than an out and out rogue

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"Life is mostly froth and bubble, Two things stand like stone,
Kindness in another’s trouble, Courage in your own”