
10-11-2011, 05:29 PM
|
 |
Pet Forums VIP Member
|
|
Join Date: Mar 2009
Posts: 2,166
|
|
|
Re: Anyone used Bright paws?
Quote:
Originally Posted by Lyceum
Have been informed my refund has been sent, but apparently there's a three day delay. All apparently done remotely lol, whatever that is. Despite the fact yesterday Rebecca didn't have her paypal details, they were at her desk. But then she had them, to log in 'remotely'.
Funny how paypal have no idea about this delay or any refunds being made to me. I called them earlier, in the words of paypal, 'I call bull crap'. Go into thee original payment, click 'refund' simple. The cash is on hold, it'll be refunded straight away.
I won't comment any more, beside to say I've never seen such shocking customer service in my life.
|
I read about this today...... PayPal refunds should be credited to your account (meaning yours, Lyceum) instantly. The problem lies only if the creditor does not have enough funds in their account........
Last edited by henry; 10-11-2011 at 05:34 PM..
|