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Old 03-10-2010, 06:01 PM
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The Dog Food Company

Just wondering if anyone can answer some questions about this company as i might be ordering from them in a couple of weeks or so,

(here's a link just incase it helps with any answers)
Raw Dogfood provides many nutritional and health benefits over traditional wet feed. Our business specialises in BARF

Firstly , bit confused about the minimum order , it says in the home page 'no minimum order' but on the product list page it says '£20 minimum order' and then i've read people on the forum saying they have a £25 minimum order so which is it lol

Secondly, am new to this weird way of ordering things, as i see it's not just your usual 'click on add to basket and checkout' type thing, so was wondering how do you actually go about paying?

I felt too silly to ask them how the payment works myself lol so was hoping someone could tell me

And just would generally like to know what peoples opinions on the company are , like are they friendly helpful people/do deliveries arrive on time and in good condition/what sort of things you normally order(apparently you can order quite a few things that aren't on the product list, anyone done that? and what other things can you get?) ... etc

I feel like they might get annoyed if i go spamming them with a million questions lol (which are all rather stupid!)
So i'll ask them here instead!
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Old 03-10-2010, 08:22 PM
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Re: The Dog Food Company

i emailed them over a fortnight ago and am still awaiting my reply!!!!

they didn't answer the phone either
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Old 03-10-2010, 08:42 PM
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Re: The Dog Food Company

Have used them for almost a year, meat is very good quality - The best online supplier I've found so far. Yes, Scott can be hard to get hold of but this is because he delivers and answers enquires so not always able to reply. I usually send a few emails if he doesn't reply at first. Although often he will email if he in my area to see if I need an order.

Min order is £20 to come to me with a £5 delivery charge. I think the min order will depend on where you are.

Payment is cash on delivery, or cheque. They don't take cards.

Just ask if there is anything you'd be interested in - He can get most things he's said. I mainly stick to what's on the site but do sometimes get minced rabbit too.

As I said he can be hard to get hold of, but once you do he's very nice and helpful. Sometimes his wife answers the land phone.
Deliverys are on time, and sometimes we get meats that were only slaughtered the previous day! Sometimes it's frozen but you can ask that it's fresh. Also you can ask for the heart/liver to be minced too which is great it your dog is slightly fussy.

All in all, I'd defo recommend them.
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Old 03-10-2010, 11:54 PM
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Re: The Dog Food Company

I'll second that MarKalAm, you have to be persistant but it's well worth it - just keep bugging him, lol, he'll get in touch eventually it's just that he works alone so is not always available.

This guy needs to employ some staff as he's becoming more popular and is rushed off his feet already.
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Old 04-10-2010, 09:14 AM
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Re: The Dog Food Company

wot MarKalAm said!! lol

I know lots of people that use them and always been very happy.

If there is something in particular you want to get hold of, just ask them via email (or keep being persistent on the phone) and scott will let you know if he can get it/when he can get it

For me it is £20 min order and £5 delivery to Surrey which I thought was a good price considering the distance.
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Old 04-10-2010, 11:52 AM
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Re: raw- too much chicken?

This might be a long shot

How much is in volume terms £20 worth of order from this company?? I would be eternally grateful is some one was to post a picture of this....
In fact, very cheeky I know, katiefranke how about a shot of the amount you get for your sticky thread (which I love by the way!!!!). If I am not wrong you order fresh whole pieces and section yourself...
And would the ones that order frozen mince do the same? It would help the very overwhelmed new rawers..

I have a pathetic 2 draws freezer space available (never been big on frozen stuff) and will need to purchase a new one especially, I cannot figure out how much space a £20 order from the dog food company (they seem to be the best one) takes, dumb I know!
In truth I can only find space for a smallish one (a further 3 drawers), would this be enough? mmh probably not...
Shopping at supermarkets comes up quite pricey!

CANNOT BELIEVE I POSTED THIS HERE!!! So sorry! It was meant to go under "The dog food company" thread. MODERATORS HELP!!! Can you move this thread!? Hanging my head in shame as I type!
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Old 04-10-2010, 12:35 PM
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Re: The Dog Food Company

I have added some piccies of how I portion up the chickens in my main thread and I do the rabbits pretty much the same but they are not quite so big so I dont get the breast meals out of them too (and obviously no wing tips for the cats!! lol).

I would suggest that if you don't have a big freezer, then you probably won't be able to do a £20 order from The Dog Food Company as there will be too much - the example I give below is around 13kg worth of food, and you would get even more for your money with some of the other items...

However, you could see if anyone else in your area wanted to share the order?

I only order certain things online for my lot, as I get the majority at butchers/farm shops etc...this is the easiest way to do it if you have limited space (but obviously more costly)...so in the long run, it really does pay to buy a dedicated freezer as then you can buy stuff a lot cheaper.

-----------

So to help you visualise how much an order is:
The Dog Food Company show the weights on their site as lbs, so for anyone needing to convert to metric (like me!), it is just under half a kg to a lb.

To be exact: 1 pound = 0.45359237 kilograms

So for instance, a £20 order might look like:

Rabbit: x5 wild rabbits (so this is half the money straight away) - rabbits are about 0.8-0.9kg each (skinned & gutted) so I tend to just halve these for big meals before freezing. (Imagine 5 small chickens and thats about the space they take up)

Tripe: Then say 10 of the packs of minced green tripe (1lb/450g each) for £3.50. I would defrost one at a time and it would do for two meals (maybe a morning meal two days running - and I often add an egg to this meal too). I prefer the 2lb packs of chunky tripe but but they can't get it at the mo. However, the mince is a good consistency (not sloppy).

Ox Heart: Say around 10 lbs (4500g) of ox heart for £7.50. I usually feed heart along with something else for a meal...so I tend to portion up and freeze in bags of about 250g at a time (same as an average size chicken quarter) and then either feed as a whole meal or split in two with something else like lamb ribs (a boney meal).

And thats it £20 already!


They can also get ox tongue and other less popular offal, plus different game items - just ask for what you fancy and scott tries to get hold of it.

Last edited by katiefranke; 04-10-2010 at 05:47 PM..
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Old 04-10-2010, 01:14 PM
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Re: The Dog Food Company

I have some pics if you give me your email I wil send them to you so you can visualise the sizes. The minces come in 2lb blocks.

Let me know.
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Old 04-10-2010, 01:55 PM
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Re: The Dog Food Company

Thanks Katiefranke and yep! I need way more space that I have... I live in a flat (no garden) so I cannot find the space for the actual freezer, I was planning of rid of one of the recycle bins and fit an undercounter type there instead, but doubt it will make a massive difference, should help though!
I like feeding from the supermarket as the mince are beautiful (well, of course they are for us!), I bought some prizechoice from P@H as a try and almost felt sick to give, pulped, watery mush, yak! And a hungry dog afterward. I should imaging the DogFoodCo is better quality then that.


Quote:
Originally Posted by MarKalAm View Post
I have some pics if you give me your email I wil send them to you so you can visualise the sizes. The minces come in 2lb blocks.

Let me know.
Done!!!
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Old 04-10-2010, 05:49 PM
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Re: The Dog Food Company

Quote:
Originally Posted by dodigna View Post
I bought some prizechoice from P@H as a try and almost felt sick to give, pulped, watery mush, yak!
yuk!! I really dont like most of the commercial minces. I gotta say, Im really not a fan and only buy tripe like this as its often difficult to get hold of and so I get it how I can


MarKalAm - why dont you upload on this thread? Im sure the others would like to see too
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