26-04-2009, 06:50 PM
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Pet Forums Member
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Join Date: Apr 2009
Location: barry
Posts: 225
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Re: has my vet over charged me?
Quote:
Originally Posted by Danielle O'D
write a letter to the vetinery manager as a formal complaint- state what you want and why you want it, give them 14 days to respond. Send the letter registered post any keep a copy.
Anything like this should be done in writing so you have proof, that's always the first thing I say to clients in when they want to dispute something
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thank you i never thought about writing to the manager. my friends mum works for the police so is fantastic with writing letters as im dull and would mess it up.
thank you for your advice. |
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