hi,

today ive received my order from zooplus, ive ordered:
Animonda Carny Adult 6 x 200 g - Meat Saucer
Almo Nature Adult 6 x 70 g - Chicken & Pumpkin
Grau Gourmet 6 x 200 g - Lamb with Wholegrain Rice
Catessy Sticks 45 Piece Economy Pack - Rabbit, Turkey & Yeast
Applaws Cat Food 6 x 70 g - Chicken Breast & Cheese

Everything would be perfect if 1 small 70g tin of Applaws Cat Food - Chicken Breast & Cheese wasnt missing.. for 6 tins I had to pay £4.49, but i have lost 0.74p (which is not a lot - but when i think about it i think of delicious tin of food, which Charlie would love to have! )

Now my question is.. do I contact them? Do I request a missing tin? Would they ask me to send the whole order back? Has this happened to you before? if so ho did u deal with it? Thanks xx

email them and tell them what is missing they should just send you out a replacement tin - they won't ask for the whole order back.

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please look at my website - www.finesthourcats.webs.com - for gorgeous GCCF registered RagaMuffins and Selkirk Rex

Having dealt with Zooplus before, if you contact them i'm fairly confident you will receive a generic response and a refund for the missing tin. It's up to you whether it's worth the hassle

of course it is anything to keep charlie happy

Yes send them an email.
They will refund money on bashed tins if you send photos(although their packaging has improved)

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Yes I would send an email but do not expect a replacement tin, they will instead give a refund of the amount.

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Nellie Paddy Mitzy Milo Peggy Murphy

Millie and Monty, the White Devils!

I must of got it !!! In my last order I received 6 extra cans of Applaws chicken and cheese

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haha this made me laugh.. did u tell them about it?

errmmmmm in a word No!

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