Hi there,
I'm very new to this forum, but would love some advice.

I have just had a new Sure Flap cat flap professionally fitted. Sadly I left hubby in charge and the guy fitted the flap without trying to get the cats through it first!

Had i been around i would have done the decent thing and tempted them through prior to the thing being fitted.

So I am now left with my 2 semi feral 8 month old kitty's that hate being picked up, let alone us trying to manipulate them through the flap.

we did manage to get Sock into a cat carrier, place that outside so he had no option but to come through the flap. However, whilst in learn mode, i raised the flap to tempt him in, the light is still flashing and probably hasn't registered him at all.

Help........... do the cats have to be in the tunnel for a set time so that the flap can register their chip????? i know holding the flap open wasn't the best thing to do, so won't do that again, but Sock came through the flap so fast, i'm not sure that it will register next time either. Any advice, greatly appreciated.

Not even sure how we are going to get Tilly through, she's even more feral than Sock

xxx

I have a similar problem withh Puss Puss as she has an outside kennel that I am hoping she will use. At the moment it has an ordinary cat flap and if she does use it I am changing it to a sure flap to stop other cats. Have you got the instructions? I believe it is only the head and neck inside to register the microchip but I could be wrong. Can you let me know when you work it out and good luck.

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Black with white around his private area



Black Tortoiseshell




R.I.P Patch my well behaved boy dog
R.I.P. Abby and Rebel my beautifull litter sister cats

Thanks for your reply. As these are fairly new to our family (since April) we've kept them indoors. Wanted to keep them safe till the cat flap was installed properly.
I'm hoping we can grab them and tempt them through again, although not sure we can cope with the blood loss

the instructions mentions that you can keep it in learn mode and just let them come and go, once they've passed through it, it'll register, i'm just a bit nervous doing that.

Sock has been out once, after he snuck out, we had to wedge open our old broken cat flap for him though as he'd never used one before.

xxxxx

After they have been through a couple of times can it be set to normal mode with your cats inside. If they wish to go out the microchip should be recognised and allow them out and if it doesn`t then you have to start over again I guess
Good luck

__________________

Black with white around his private area



Black Tortoiseshell




R.I.P Patch my well behaved boy dog
R.I.P. Abby and Rebel my beautifull litter sister cats

I had the same problems, mine also start freaking out if I carry them towards the back door... I did Max before i fitted it, and basically held it over his head until it registered, then Oskar I had to carry him wriggling outside and then let him jump through it to get inside again.

You will hear a click when it has registered the microchip. It doesn't take that long, and then you will hear a click next time they are next to it and it unlocks. (it's quite loud)

If it's that difficult it might be easier to take it out of the door again to register them?

Sadly the flaw with the Sureflaps is that the chip doesn't need registering on the way OUT, it is just either locked or open- it's only coming back in that the cat needs a chip to get it open. So any cat can get out, they need to be yours to come in- they'll get stuck outside if it's not registered!

I think the Pet Porte lets you put more different settings but that needs mains power.

Thanks for info I didn`t know it only registers on the way in only

__________________

Black with white around his private area



Black Tortoiseshell




R.I.P Patch my well behaved boy dog
R.I.P. Abby and Rebel my beautifull litter sister cats

Thank you everyone for your reply's. Have run out of cat treats with which to tempt them! But will give it another go soon.

Hubby did offer to take the flap out, but as i've just paid to have it fitted i am loathed to have him remove it. had he done as i asked in the beginning i wouldn't be in this mess

It doesn't only register on the way in only, the microchip only needs to be read to be able to come in, as the assumption is that it's your cat indoors anyway, so no need to read the chip if the cat is on it's way out!

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