Just got my box - Wow! Have never been pestered by Logi so much (and that is saying something)

Something worth mentioning is that the courier did want a signature, and my neighbours signed for it then went out! (typical as they've only signed for a total of 3 things in 30 years!) The box came at 10:30 and I happened to be in this afternoon so I got my hands on it at 16:00 - in that time the meat was about half melted so there was a bit of blood on the bottom, and the packages were a bit squishy. If this was for humans than it'd be a bit of a problem, but I'm sure it's fine with the cats. The only downside for me is that I wouldn't normally get home for another 2 hours - Would it still be ok then?
Have you considered putting ice packs in there? Abel and Cole pack their boxes with cheap branded ice packs, which I then leave out for them to collect and use again. Could be something to think about for regular customers? I guess it depends on how melted it can get before it's a problem.

Overall fantastic service. Thanks!

(Little Miss Kitty - my boy is only 5 months and he was trying to rip the packets open while I made space in the freezer. Perhaps you could try your two on a little bit at a time? - this is what I am doing. See how they get on with it)

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