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Originally Posted by thelioncub
Quick question about your store. If there is no-one home when the box is delivered, can it be left somewhere? Will it have any ice-packs or something? I order meats from Able and Cole and they pack with ice-packs and leave it outside our door in a custom built wooden box I made for parcels. Just wondering what your delivery guys would do? I'm not keen on signed for deliveries as I tend to only be able to collect on a Sat from the post office.
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All the shipments are sent next day via DHL in insulated poly boxes. The taster packs are sent next day before 12:00. As the meat is frozen it will keep quite well in the insulated box for 24-48 hrs. After 24 hrs some defrosting may occur around the outside but it is still safe to refreeze if this happens. DHL are normally pretty reliable after the first shipment (main reason I sent the taster boxes out on their premium service as this gets more attention than normal 24hr deliveries). About 70% of my shipments are left on the doorstep or where the customers whats it to be left.
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Originally Posted by Toby & Darwin
I didn't know it was your site xx
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Yes it's my site I don't actively promote it on the forum as I am here to advise on feeding & nutrition not to promote my products.
Hope your cats like the taster packs. I decided on the taster packs because cats are all individuals and you can guarentee that they will like a few of the varieties and be not so keen on others. My cats aren't that keen on the chicken whilst KK's love the chicken, my cats love the rabbit whilst an other customers cats turn their noses up at it. One of my friends cats only eat the rabbit chunks.
I'd just like to say that because we operate on a smallish scale we are quite flexible so if there is anything that you would like (as long as it isn't wilderbeast heart or possum tail!!) then drop me a line and we'lll see if we can source it at a resonable price.