i do mostly only raise my voice for no or leave but i do think there are other situations that call for me to be little strict, like when we go out if i call her back and she ignores me then i do it louder and she often obeys i think it let her know i mean it, not that i really have many reasons to tell her off she is quite good, do seem to be having a same problem with her pinching my daughters toys she has her own and does know whats hers and whats not because when she take one she shouldnt she hide up the yard