Squashynose is correct when she says each rspca branch is independant and self funded. Most of the people who work for each branch are volunteers who have only done a very short home-checkers course.It is then down to the individual to decide how they want to proceed they can shadow another volunteer for a couple of visits or go straight out on their own. There are a few basic things you have to check for eg.not living on a main road, the rest is left very much up to the individual.They are encouraged to talk about the importance of worming flea treatments cat care etc but it is sadly not compulsory.Im sorry to hear that this person was spoken to in such a manner and caused so much worry. Please do ring the rspca as this home checker may not be really aware of how she should be conducting these visits.And it makes me annoyed to think that after some one has done IMO the right thing by adopting from rescue they have been treated so wrongly.