Originally Posted by Blue Paw Senior

I have all mine insured with Petplan. Having worked in the insurance industry all my working life, I really believe them to be the best. Our vet deals with all the claims with them dierct and all we have to do is sign the claim form. We have put in some hefty claims this year and they have all been paid without either any fuss or query and they have been very prompt with paying, as well (and, lets face it, that is the bottom line) I understand that the M & S policy does have no excess, but they do make a hefty hike in the premiums at renewal, but that is only heresay and I stand to be corrected, of I am wrong. As yet, Petplan have not increased our premiums, other than at a reasonable level, to cover increased costs for treatment, etc.