To be honest we crate trained her from day one, never took and crap from her and stood firm, not always easy with those big brown eyes!!! We did take her to a training class which cost £150 for 6 sessions and wasn't a bit beneficial, the only thing the trainer did was try and tell us to that dogs should be like robots and to make her walk to heel she had to wear a Canny Colar, while I'm not slating the product, she did walk to heel with it I have since taught her to walk without it by stopping and making her sit everytime she pulled, she soon learned that she got nowhere if she pulled! I must admit, I still haven't got her out of jumping up, I'm currently just turning my back on her and ignoring her and she barks relentlessly at cats outside, though she wouldn't bother if she saw on up close!! Hope it's of help!! x