i know exactly how you feel!

i have 5 rescue chinchillas each ranging from different temprements

i have one called chilli and hes so tame and loves a cuddle while norman, and the twins hughey and dewy completely hate me

its all down to past experience and what knd of a life thev had

u can try and tame them by opening the cage (as uv done) and giv them a treat

or letting them have a run around and not moving :P

xxxxx