JackandSally the spot light in question is actually a heater and the uva/b bulb is further up, but at a sufficient height for the rays to benefit the tortoises. Underneath the heater the basking temp is around 30-35c which is ideal for the torts. The other end of the enclosure is at around 20-25c, again ideal. There is sufficient shelter for them as there is a log cabin for them to walk into which is covered in a fake plant or the one you saw. There is also a heat mat installed which is kept on throughout the night so the tortoises don't get cold. Their food is dusted alternately with calcium and nutrobal. They have a bath and weigh check 3 times a week which is recorded. I have been breeding tortoises for 20 years and I have to say Pets at homes set up is one of the best I have ever seen and meets the requirements of the tortoises they sell perfectly. Yes we all know a tortoise table is better for the older tortoise but the ones they sell are a lot younger and a well ventilated viv is perfect for them, and that is what they have got. They send their staff on a week long training course before they can even look after a tort, how many other stores do you know of that do that?! And before the customer even buys the tort, they have to buy a book first and take a quiz on looking after tortoises! That level of animal welfare is unheard of!!! I think it is just because pets at home are a big chain of shops and people are quick to criticise or comment when they don't even know what policies they have in place. Please reply i'd be interested to hear a response!