You really need to seek legal advise!
I am guessing that by them waivering the bill that they are admiting responsibility!
There is a procedure to follow when lodging a complaint against a vet! I cannot remember where of what is is but check onthe RCVS website and you should find the information!
RE: How to file a complaint against a vet!
Be warned though! They all p*ss in the same pot!
I wish you the very best
DT
have found the link! may be useful
http://www.rcvs.org.uk/Templates/Int...ntNodeID=89644