Whilst it may give you peace of mind to think that and I am sure Orijen is pleased that you do nothing could be further from the truth. The Australian Customs Service had nothing to do with the irradiation of Orijen food. The permit that had irradiation as an option came from AQIS (Australian Quarantine and Inspection Service). However the company had to present documents, agree to the irradiation option, pick up the imported food, organise for irradiation and take it to the company that did the irradiation, pay the company and pick it up after the treatment was completed. Given this it certainly didn't happen by mistake and the company had to have full knowledge of what was occurring because they had to organise and pay for the treatment before their product could be released from Quarantine.

I have now lost 3 cats to the effects of the irradiated food and have another 3 still affected. And my biggest gripe is still that the food was sold as high quality species specific when it was anything but - the company did not bother to investigate whether cats could tolerate irradiated food - and there was research available to say they could not. Labelling certainly did not inform you that the food was irradiated. I can assure you if there had been labelling to this effect this food would never have entered my home. Even if there had been accurate labelling about the preservatives in the food (truth found when food was sent to the US for testing) this product would not have entered our home. The company saying that they didn't actively add the preservative and it came from an ingredient does not change the fact that it was in their product and their product label did not acknowledge it.

I am not going to tell you not to use Orijen we all use whatever food we think is best for our pets. However I can tell you I regret introducing Orijen to my cats diet as it killed/maimed them. And it was only a tiny proportion of the food they received.